Frequently Asked Questions
My goal is to deliver you a relaxed and stress free
experience.
The following tips will help.
Please arrive on time. If you arrive late, your appointment may be shortened as I cannot keep the the next client waiting
Before lash and brow appointments
Please DO NOT wear eye makeup, especially mascara; it takes time to remove and this can impact the time available for your appointment.
Feel free to communicate any specific preferences or concerns you may have - I will do my best to ensure your comfort and satisfaction.
Lash Aftercare
Keep them as dry as possible for at least 24 hours. Don’t wash your hair during this time. This also includes avoiding steamy environments, very hot showers, spas, saunas etc. for 24 hours as a minimum.
Using a lash cleanser, clean your lashes regularly to stop build-up between lashes and eyelids. Use warm water and pat dry.
Don’t touch or pick. The more you touch them, the more oils from your fingers get on them, the more strain on the lash root etc.
Don’t use eyelash curlers of any kind or mascara.
Don’t try to remove them yourself as it may damage your natural lashes. Contact me to have them professionally removed.
What about my brow aftercare?
Avoid getting the brow area wet for 48 hours.
Avoid contact with direct sunlight, sunbeds, saunas, steam rooms and swimming pools for the next 48 hours.
Avoid excessive rubbing or touching of brows.
Avoid exfoliating (be it with AHA, BHA or scrubs) and anti-ageing skincare around the brow area for three days either side of your treatment
Avoid fake tanning products on the face for three days either side of your treatment, as it can discolour the eyebrow tint.
Brow lamination does not permanently set your hairs in your desired, brushed up position. It breaks down the bonds in your hair so that you can easily manipulate them into the look you want. All you’ll need to do is brush them back into place with a spoolie brush in the morning to get them back to that fluffy finish.
What is considered “normal” and “not normal” after my treatment ?
Normal:
It’s normal to lose a couple of lashes every day. The extension falls out attached to the natural lash when it is ready to come out, and a new baby lash takes its place. Some days you won’t lose any, other days you might lose 3 or 4. It’s completely normal.
No two sets of lashes are identical. Each style looks different depending on your eye shape. So please be aware that your lashes will not look identical to your friend’s or a picture you may have, even if you request the exact same thing.
NOT Normal:
If you experience intense itching and or red/swollen eyelids in the first few days after the application. This could be a sign of an allergic reaction. This is rare, but if you are concerned contact me and I will remove them immediately. Don’t rub, or try to take them off yourself, that will make it worse.
Excessive shedding of extensions from the natural lashes in the first few days. Please contact us if you feel they are shedding rapidly within the first 3 days of application so we can troubleshoot and assess your lashes.